Terms of Service

1. Acceptance of Terms

By accessing or using the LabsReach website at labsreach.com (the "Site") or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site or our services.

These Terms apply to all visitors, users, clients, and any other individuals who access or use the Site. Your continued use of the Site following the posting of any changes to these Terms constitutes acceptance of those changes.

2. Description of Services

LabsReach is a specialised marketing and media services company dedicated to the global scientific and research ecosystem. Our services include, but are not limited to:

• Contract publishing and content creation for the scientific community
• Press release writing and distribution
• Media planning and buying across scientific publications and platforms
• Exhibition and event management for scientific conferences
• Researcher relations and engagement programmes
• Scientific influencer marketing

The specific scope, deliverables, and terms of any engagement will be set forth in a separate statement of work or service agreement between LabsReach and the client.

3. Use of Website

You may use the Site for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable local, national, or international law or regulation
• Scrape, crawl, or use automated means to extract data or content from the Site without prior written consent
• Attempt to gain unauthorised access to any part of the Site, its servers, or any connected systems
• Interfere with or disrupt the integrity or performance of the Site or its underlying infrastructure
• Transmit any material that is harmful, threatening, defamatory, obscene, or otherwise objectionable
• Use the Site to impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Reproduce, distribute, or create derivative works from Site content without express permission

We reserve the right to restrict or terminate access to the Site for any user who violates these provisions.

4. Intellectual Property

All content, branding, graphics, design elements, text, logos, trademarks, and other materials displayed on the Site are the property of LabsReach or its licensors and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any materials on the Site without our prior written consent.

Materials provided by clients in connection with our services remain the property of the respective clients. LabsReach retains the right to use anonymised case studies and general descriptions of work performed for portfolio and marketing purposes, unless otherwise agreed in writing.

Any deliverables created by LabsReach in the course of a service engagement will be subject to the intellectual property terms outlined in the applicable statement of work or service agreement.

5. Service Agreements

Specific service engagements between LabsReach and its clients are governed by separate statements of work ("SOW"), service agreements, or contracts. These documents will detail the scope of work, deliverables, timelines, fees, and other terms specific to the engagement.

In the event of a conflict between these Terms and the terms of an individual SOW or service agreement, the terms of the SOW or service agreement will prevail with respect to that particular engagement.

6. Payment Terms

Fees for LabsReach services will be as set forth in the applicable statement of work or service agreement. Unless otherwise specified:

• All invoices are payable within 30 days of the invoice date
• Late payments may incur interest at a rate of 1.5% per month, or the maximum rate permitted by law, whichever is lower
• LabsReach reserves the right to suspend or terminate services if payment remains outstanding beyond 60 days
• All fees are exclusive of applicable taxes, which will be charged in addition where required

Clients are responsible for any costs or expenses agreed upon in the SOW, including third-party media costs, production expenses, and event-related charges.

7. Confidentiality

Both LabsReach and its clients agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the course of a service engagement ("Confidential Information"). Confidential Information includes, but is not limited to, business strategies, marketing plans, client lists, financial data, product information, and any materials marked as confidential.

Neither party shall disclose, share, or use Confidential Information for any purpose other than fulfilling the obligations of the service engagement, except as required by law. These confidentiality obligations survive the termination of any service agreement for a period of two years.

8. Limitation of Liability

To the fullest extent permitted by applicable law, LabsReach shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or our services. This includes, without limitation, loss of revenue, profits, data, or business opportunities.

LabsReach's total aggregate liability for any claims arising under these Terms or in connection with our services shall not exceed the total fees paid by the client to LabsReach in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms shall exclude or limit liability for death, personal injury caused by negligence, fraud, or any other liability that cannot be lawfully excluded.

9. Indemnification

You agree to indemnify, defend, and hold harmless LabsReach, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or related to your use of the Site, your violation of these Terms, or your infringement of any third-party rights.

LabsReach agrees to indemnify its clients against claims arising directly from LabsReach's negligence or wilful misconduct in the performance of services, subject to the limitations set forth in Section 8.

10. Termination

Either party may terminate a service engagement by providing 30 days' written notice to the other party. Upon termination:

• The client shall pay for all services performed and expenses incurred up to the effective date of termination
• LabsReach shall deliver all completed and in-progress deliverables to the client
• Both parties shall return or destroy any Confidential Information belonging to the other party
• Any provisions that by their nature should survive termination (including confidentiality, limitation of liability, and indemnification) shall remain in effect

LabsReach reserves the right to terminate access to the Site or services immediately if a user or client engages in conduct that violates these Terms or is harmful to other users, clients, or LabsReach.

11. Governing Law

These Terms and any disputes arising from or related to them shall be governed by and construed in accordance with the laws of the jurisdiction in which LabsReach's principal office is located, without regard to its conflict of law provisions.

12. Dispute Resolution

In the event of any dispute arising from or in connection with these Terms or any service engagement, the parties agree to the following resolution process:

• Good faith negotiation: The parties shall first attempt to resolve the dispute through direct, good faith negotiation for a period of not less than 30 days
• Mediation: If negotiation fails, the parties agree to submit the dispute to mediation administered by a mutually agreed-upon mediator
• Arbitration: If mediation does not resolve the dispute, it shall be submitted to binding arbitration in accordance with the rules of a recognised arbitration body in the governing jurisdiction

Each party shall bear its own costs during negotiation and mediation. Arbitration costs shall be shared equally unless the arbitrator determines otherwise.

13. Modifications

LabsReach reserves the right to modify or update these Terms at any time. Changes will be effective upon posting to the Site. We will indicate the date of the most recent update at the top of this page.

Your continued use of the Site or our services after any modifications constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any changes.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

15. Contact

If you have any questions or concerns about these Terms of Service, please contact us at:

LabsReach
Email: hello@labsreach.com

We will make every effort to respond to your enquiry in a timely manner.